YUVARAJ, Nishanthi. LLM-Augmented Conversational Intelligence for Customer Workflow Continuity. International Journal of Artificial Intelligence, Data Science, and Machine Learning, [S. l.], v. 3, n. 4, p. 171–183, 2022. DOI: 10.63282/3050-9262.IJAIDSML-V3I4P118. Disponível em: https://ijaidsml.org/index.php/ijaidsml/article/view/575. Acesso em: 24 jul. 2026.