KATIPELLY, Anvesh. Predictive AI Proactive Customer Engagement Platform and Real-Time Friction Reduction Using AI-Based Churn Prediction. International Journal of Artificial Intelligence, Data Science, and Machine Learning, [S. l.], v. 5, n. 1, p. 211–221, 2024. DOI: 10.63282/3050-9262.IJAIDSML-V5I1P122. Disponível em: https://ijaidsml.org/index.php/ijaidsml/article/view/512. Acesso em: 24 apr. 2026.