SANGAM, Geetha Krishna. AI-Assisted CRM Agents for Sales, Service, and Support Operations. International Journal of Artificial Intelligence, Data Science, and Machine Learning, [S. l.], v. 7, n. 1, p. 245–249, 2026. DOI: 10.63282/3050-9262.IJAIDSML-V7I1P141. Disponível em: https://ijaidsml.org/index.php/ijaidsml/article/view/465. Acesso em: 7 mar. 2026.