Dabbara, Brahmananda Naidu. “Hybrid Cloud CRM Architectures for Telecom Network Intelligence: A Scalable, AI-Driven Framework for Real-Time Decision-Making”. International Journal of Artificial Intelligence, Data Science, and Machine Learning, vol. 7, no. 1, Mar. 2026, pp. 271-3, https://doi.org/10.63282/3050-9416.IJAIBDCMS-V7I1P141.