AI-Driven Supplier Relationship Management in the Digital Enterprise: Quantifying Value and Resilience with SAP Ariba
DOI:
https://doi.org/10.63282/3050-9262.IJAIDSML-V7I1P116Keywords:
Advanced Analytics, Contract Lifecycle Management, ERP, Integration, Procure-To-Pay, Procurement, S/4HANA, SAP Ariba, Source-To-Contract, Strategic Procurement, Supplier Relationship Management, Supplier RiskAbstract
Global economic volatility driven by inflation, supply shocks, ESG expectations, and shifting buying behaviors is exposing limitations of transactional procurement models [4], [5]. This paper proposes an end-to-end supplier relationship management (SRM) framework anchored on the SAP Ariba Network that extends evaluation beyond unit price by incorporating process costs, risk-adjusted impacts, compliance leakage, and working capital effects. The paper maps Ariba capabilities to SRM components, defines a measurement approach for the cost of buying, and outlines an implementation roadmap with a KPI stack. Results are illustrated using benchmark-driven simulations and anonymized deployment patterns rather than a single empirical dataset [1], [4], [7].
References
[1] SAP SE, “SAP Ariba: The Networked Digital Transformation of Procurement,” SAP Press White Paper, 2023.
[2] P. Baghdadi, “Business Process Integration Architecture: SAP’s Integration Strategy for S/4HANA and Cloud Applications,” SAP Press, 2021.
[3] A. S. Ghosh and R. Joshi, “Digitizing Source-to-Pay Processes Using Cloud Platforms: A Case Study with SAP Ariba,” Int. J. Supply Chain Manag., vol. 11, no. 4, pp. 45–56, 2022.
[4] McKinsey, “Rewiring Procurement for a Digital Future,” McKinsey Digital, 2024.
[5] Gartner, “S2P Suites, Magic Quadrant and Market Guide,” Gartner Research, 2023
[6] SAP,” SAP Joule Copilot : Transforming Next-gen Enterprise ,” SAP News,2023
[7] SAP,” SAP Ariba Solutions: Feature Overview and Roadmap,” SAP Documentation 2024.
