Salesforce REST API in Action: A Practical and Research-Based Exploration of Integration Solutions
DOI:
https://doi.org/10.63282/3050-9262.IJAIDSML-V3I2P105Keywords:
Salesforce, REST API, Bulk API, Composite REST API, Composite Graph API, Composite Tree, Composite Batch, IntegrationAbstract
Establishing seamless interactions between software systems hinges on robust data exchange and actionable communication protocols. The Salesforce REST API offers a streamlined, RESTful web service interface that provides comprehensive access to Salesforce features through HTTP methods. Developers can utilize this API to perform CRUD operations, execute data queries, access metadata, and retrieve system limits. Supporting both JSON and XML, the REST API stands as a flexible tool for integration efforts. This article presents a comprehensive examination of the Salesforce REST API, highlighting its capabilities for enabling seamless integration between Salesforce and external systems. Rooted in both research and real-world implementation experience, the study explores how RESTful principles are applied to perform common operations such as creating, updating, retrieving, and deleting Salesforce records. Beyond foundational concepts, the article delves into advanced integration approaches using Bulk API, Composite REST API, and Composite Graph API each evaluated through the lens of scalability, performance, and transactional control. Through the discussion of real-time scenarios and implementation patterns, this paper offers practical guidance for architects and developers designing API-driven integrations
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